Relevance verified: 05/10/2026
Who We Are
Detective Slots Casino operates the website located at https://detective-slots-casino-canada.com/. Our registered address is 120 Bremner Blvd, Suite 1800, Toronto, ON M5J 0A8, Canada. We can be reached by phone at +1 (416) 555-7842 or by email at [email protected].
This Privacy Policy explains how we collect, use, disclose, and protect personal information about individuals who visit our website or interact with our services. It applies to all users located in Canada and has been prepared in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA), as well as applicable provincial privacy legislation including Alberta’s Personal Information Protection Act (PIPA), British Columbia’s Personal Information Protection Act (PIPA), and Quebec’s Act respecting the protection of personal information in the private sector (Law 25).
By accessing this website or registering for an account, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the site.
Accountability
Detective Slots Casino is accountable for the personal information under its control. We have designated a Privacy Officer responsible for ensuring compliance with applicable Canadian privacy legislation. If you have questions or concerns about how your information is handled, you may contact our Privacy Officer directly at [email protected] or by mail at the address above.
We require that third parties to whom we transfer personal information provide comparable levels of protection.
What Information We Collect
We collect personal information only for purposes that a reasonable person would consider appropriate in the circumstances. The categories of information we may collect include the following.
Information you provide directly: When you register an account, we collect your full name, date of birth, email address, residential address, phone number, and payment details. Identity verification documents such as a government-issued photo ID or proof of address may also be collected to comply with Know Your Customer (KYC) obligations under Canadian anti-money laundering laws.
Information collected automatically: When you browse our website, we collect technical data including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and the date and time of your visits. This information is collected through cookies and similar tracking technologies as described in our Cookie Policy at https://detective-slots-casino-canada.com/cookie-policy/.
Communications: If you contact us through email, live chat, or our contact form, we retain records of those communications to resolve queries and improve our support services.
Transaction data: We keep records of deposits, withdrawals, bonuses claimed, and gameplay activity in order to administer your account and meet our regulatory obligations.
Purposes for Collecting Personal Information
We collect and use personal information only for the purposes identified at or before the time of collection. Specifically, we use your information to:
- Establish and manage your casino account
- Verify your identity and confirm that you meet the minimum age requirement of 18 years
- Process financial transactions and prevent fraudulent activity
- Communicate with you about your account, promotions, and changes to our services
- Fulfill legal and regulatory obligations, including those under Canada’s Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)
- Monitor for responsible gambling indicators and provide appropriate support
- Improve the performance and content of our website and services
- Respond to your inquiries and provide customer support
- Send you marketing communications, where you have provided consent and in compliance with Canada’s Anti-Spam Legislation (CASL)
We will not use your personal information for any purpose other than those stated above without first obtaining your consent or as otherwise permitted by law.
Legal Basis for Processing
In Canada, the collection, use, and disclosure of personal information requires either your knowledge and consent or a lawful authority to proceed without consent. The lawful bases upon which we rely include the following.
Consent: For marketing emails, newsletters, and optional communications, we rely on your express consent, which you may withdraw at any time.
Contractual necessity: Processing your personal information to operate your account and process transactions is necessary to fulfil the contract between you and Detective Slots Casino.
Legal obligation: Identity verification, transaction monitoring, and record-keeping are required under applicable Canadian laws including PCMLTFA and provincial gaming regulations.
Legitimate interest: Fraud prevention, security monitoring, and website improvement are activities we carry out on the basis of legitimate interests, balanced against your rights.
Consent and Withdrawal of Consent
Where we rely on consent to collect or use your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal, nor will it affect processing carried out on other legal grounds.
To withdraw consent for marketing communications, you may click the unsubscribe link included in any email we send you or contact us directly at [email protected].
Please note that withdrawing consent for certain types of processing, such as identity verification, may mean we are unable to continue providing you with an account or access to our services.
Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties. We may, however, share your information in the following circumstances.
Service providers: We work with third-party companies to help us deliver our services, including payment processors, identity verification providers, fraud prevention services, email platform operators, and analytics providers. These parties are permitted to use your information only as necessary to provide services to us and are bound by confidentiality and data protection obligations.
Regulatory and law enforcement authorities: We may disclose personal information to the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), provincial gaming regulators, or law enforcement agencies when required by law or when we have a good-faith belief that disclosure is necessary to comply with legal obligations, protect rights, or prevent fraud.
Corporate transactions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring party, subject to the same privacy protections described in this policy.
With your consent: We may share your information with other parties where you have given explicit consent for us to do so.
International Data Transfers
Some of our service providers may process personal information outside of Canada. When personal information is transferred internationally, we take reasonable steps to ensure that it receives equivalent protection to that provided under PIPEDA. This may include contractual commitments, data processing agreements, or other safeguards recognized under Canadian law.
Quebec residents should note that transfers of personal information outside Quebec are subject to a privacy impact assessment under Law 25. We conduct such assessments where required and ensure that receiving parties provide an adequate level of protection.
Retention of Personal Information
We retain personal information only as long as is necessary to fulfil the purposes for which it was collected or as required by law. Account information is generally retained for a period of at least five years following the closure of your account, as required under Canadian anti-money laundering regulations. Transaction records may be retained for up to seven years for accounting and audit purposes.
When personal information is no longer required, we destroy, erase, or de-identify it using appropriate methods.
Safeguards and Security
Detective Slots Casino takes the security of your personal information seriously. We employ a range of technical and organizational measures to protect your data against unauthorized access, disclosure, loss, or destruction. These measures include encryption of data in transit using SSL/TLS technology, restricted employee access on a need-to-know basis, secure data storage systems, and regular security reviews.
No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us promptly if you suspect unauthorized access to your account.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website to improve your browsing experience, analyze site traffic, and deliver relevant content. Cookies are small text files stored on your device that help us recognize you when you return to the site.
You may control cookie preferences through your browser settings or through our cookie consent tool. However, disabling certain cookies may affect the functionality of the website. For a full description of the cookies we use and how to manage them, please visit our Cookie Policy at https://detective-slots-casino-canada.com/cookie-policy/.
Your Privacy Rights
Canadian residents have the following rights with respect to their personal information held by Detective Slots Casino.
Right of access: You may request a copy of the personal information we hold about you. We will respond to access requests within 30 days of receipt, or within the extended timeframe permitted by law where the request is complex.
Right of correction: If you believe any personal information we hold is inaccurate, incomplete, or out of date, you may request that we correct it.
Right to withdraw consent: As described above, you may withdraw consent for processing that is based on consent at any time.
Right to complain: If you believe we have failed to handle your personal information in accordance with applicable law, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca, or with your provincial privacy commissioner where applicable.
Quebec residents: In addition to the above, Quebec residents have rights under Law 25 including the right to data portability (receiving your personal information in a structured, commonly used format) and the right to request that personal information collected through automated decision-making be reviewed by a human being.
To exercise any of these rights, please contact us at [email protected] or by mail at 120 Bremner Blvd, Suite 1800, Toronto, ON M5J 0A8, Canada. We may require you to verify your identity before processing a request.
Children’s Privacy
Our services are intended for adults who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take prompt steps to delete it. If you believe a minor has provided us with personal information, please notify us at [email protected].
Responsible Gambling and Sensitive Information
Information about your gambling activity, including self-exclusion requests, deposit limits, and responsible gambling tools, is treated with a heightened level of care. This information is used solely to administer responsible gambling measures and is not used for marketing purposes or shared with third parties except where required by law or to facilitate a self-exclusion program.
For more information about our responsible gambling commitments, please visit https://detective-slots-casino-canada.com/responsible-gambling/.
Marketing Communications
Where you have provided consent in accordance with Canada’s Anti-Spam Legislation (CASL), we may send you promotional emails about bonuses, new games, and other offers at Detective Slots Casino. Each commercial electronic message we send will include a clear and functional unsubscribe mechanism.
We will not send commercial electronic messages to you without a valid form of express or implied consent as defined under CASL. Our implied consent, where applicable, is subject to the time limits set out in that legislation.
Links to Third-Party Sites
Our website may contain links to external websites or platforms that are not operated by Detective Slots Casino. This Privacy Policy does not apply to those sites, and we have no responsibility for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. When we make material changes, we will post the updated policy on this page and, where appropriate, notify registered users by email. Continued use of our website following such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please reach out to us through any of the following channels.
Email: [email protected] Phone: +1 (416) 555-7842 Mail: Detective Slots Casino, 120 Bremner Blvd, Suite 1800, Toronto, ON M5J 0A8, Canada
We take all privacy inquiries seriously and will respond within 30 days of receiving your request.